Welcome To Discover Eden Holidays. Your Sri Lankan Tour Operator.

Privacy & Cookie Policy

 

Introduction

At Discover Eden Holidays (Pvt) Ltd, we value the privacy and security of our users. This web privacy policy outlines our practices regarding the collection, use, and protection of personal information when you visit our website, www.discoveredenholidays.com. We strive to comply with relevant laws and regulations to ensure your privacy is safeguarded.

Collection of Personal Information

When you visit our website, certain personal information may be collected to enhance your browsing experience and provide you with our services. This information may include:

Name

Email address

Contact number

Location data

IP address

Use of Personal Information

We use the collected personal information to:

Improve our website’s functionality and user experience.

Respond to your inquiries and provide customer support.

Send you marketing communications, newsletters, and promotional offers, if you have opted to receive them.

Customize your experience by providing personalized content and recommendations.

Analyze website usage and trends to enhance our services.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

Service Providers: We may engage trusted third-party service providers to assist us in operating our website and delivering services. These providers are obligated to handle your personal information securely and in accordance with applicable laws and regulations.

Legal Obligations: We may disclose personal information if required to comply with a legal obligation, such as a court order, or to protect the rights, property, or safety of Discover Eden Holidays (Pvt) Ltd, our users, or others.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with legal obligations.

Security Measures

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.

Your Rights

As a user of www.discoveredenholidays.com, you have certain rights regarding your personal information. These rights may include:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.

Deletion: You have the right to request the deletion of your personal information under certain circumstances.

Restriction of Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.

Object to Processing: You have the right to object to the processing of your personal information under certain circumstances.

Data Portability: You have the right to request the transfer of your personal information to another party in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided in the “Contact Us” section below.

Cookies

We may use cookies and similar tracking technologies to enhance your browsing experience. You have the option to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the features of our website.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this privacy policy by posting the updated version on our website.

Contact Us

If you have any questions about this privacy policy or our practices regarding your personal information, please contact us at:

Discover Eden Holidays (Pvt) Ltd. Address: 103/57 Roland Park Mount Calvary Road, JaEla, Sri Lanka

Email: info@discoveredenholidays.com Phone: 0094788433121

Effective Date : This privacy policy is effective as of 02/2024.